About Us

Independent Multi-line Insurance Services Provider

From our home office in Columbia, we cover the entire State of South Carolina, western North Carolina and the bordering counties of Georgia including Augusta.

The mission of Carolina Claims Services, LLC is to provide quality claim service, which is technically correct, in a timely manner at reasonable rates. Carolina Claims Services, LLC markets our services to insurance companies, managing general agents, municipalities, self-insureds, defense attorneys and third party administrators. We feel there is a need for an independent claims service with prior company experience, which understands customer obsession, quality, loss expense control and severity control. Our staff knows how to deliver prompt, technically correct insurance services at reasonable rates.

We understand the importance to our clients of controlling allocated loss adjustment expenses. We know it is important to our clients to control loss severity and we control this by utilizing proactive claims management on all claims and assignments we handle.

Our staff has the experience to handle all of your claims needs. Our entire staff has extensive experience on the insurance company side of the claims business. With the members of our staff averaging over 20 years experience in the insurance industry, our staff is well trained in the handling of property and casualty claims.

From our office in Columbia, we cover the entire State of South Carolina, western North Carolina and the bordering counties of Georgia including Augusta. All adjusters have defined territories and our centralized dispatch system allows us to respond to our client's needs swiftly, thus eliminating unnecessary contact problems with insureds and claimants. In addition, our state of the art computer equipment, telephone system and digital Dictaphone system give our adjusters all the tools they need to handle the claims correctly and efficiently.

Meet Our Team

Glynn Goforth

Adjuster


Glynn handles property claims from our Columbia office throughout the State of South Carolina. Glynn has over thirty-five years experience in property claims. Our staff utilizes Glynn’s knowledge to assist them when handling claims. Glynn has extensive knowledge in handling all types of property claims including commercial and residential fire losses, large water claims and contents claims. Prior to joining Carolina Claims Services Glynn was South Carolina Staff Manager for Independent Fire Insurance Company. Glynn served our nation during the Vietnam War as a member of the US Air Force.

Ernest J. King

Large Loss Adjuster


Ernie serves as our large loss specialist annually handling numerous claims in excess of seven figures. Ernie handles complex claims throughout the state of South Carolina. Ernie now has over thirty years experience in property claims and utilizes both his extensive technical skills and his superior people skills, to deliver a quality product to our clients. Ernie is on the speed-dial of many of our clients’ phone systems, as they know he will deliver a quality product while treating our clients’ policyholders in a very professional manner. Prior to becoming a partner with Carolina Claims Services, Ernie was a staff adjuster with Independent Fire Insurance Co.

Chuck Young

Adjuster in Charge, Greenville and the Upstate of SC


Chuck is responsible for handling both property and casualty claims in the Upstate of South Carolina including the cities of Greenville, Spartanburg, Greenwood, Clemson, Anderson, and the surrounding areas. Chuck has over 30 years experience in the proper handling of claims. Chuck began his career as a liability adjuster with Gay & Taylor and was then trained extensively in the handling of property claims. His extensive knowledge gained while in the contracting arena has been of great benefit to our company.

Scott Clayton

Director of Marketing


Scott is responsible for business development for Carolina Claims Services. Scott has over 25 years experience in the field of business development. Scott has previously served as Southeast Regional Vice-President of the National Association of Independent Adjusters. Scott has served on the Nominating Committee for the National Association of Independent Adjusters, as well as the Conference Site Selection Committee. He also has served on the Vision and National Advisory Committees of the NAIIA. Scott is a Member of the South Carolina Claims Management Association, and is Past-President of the South Carolina Claims Association as well as Past-President of the Columbia Claims Association.

Ernie Shealy

Director


Ernie joined Carolina Claims Services in July 2019 and has 21 years of experience in the insurance industry. Ernie is the president of Catastrophe Specialist, Inc., where he oversees their general operations in conjunction with the other members of management. Ernie has worked in several different areas of the insurance industry and brings a diverse background to Carolina Claims Services.

Ernie graduated from the University of South Carolina in 1997 and immediately began working in the insurance industry. After a short stint in the risk management and underwriting audit field, he went to work in claims with a Fortune 500 company where he would work for 12 years in various roles from adjuster, senior adjuster, claims examiner, supervisor, and claims branch manager. After leaving the insurance company side of the business, he spent time as a general manager for a daily/catastrophe adjusting company as well as a property and casualty agency manager for an independent insurance agency.

Missy Grey

Operations Manager


Missy joined Carolina Claims Services in July 2019. She started her career in the insurance industry in 1994 and began working as an adjuster handling property and liability claims for a Fortune 500 company in 1995. For the last 15 years, Missy managed the daily operations at a market research company.

Missy graduated Cum Laude from the University of South Carolina in 1995 with a Bachelor’s of Science Degree in Business Administration, and she also earned an Associate Degree in Computer Science from Limestone College in 2019.

Jennifer Mount

Administrative Assistant / Bookkeeper


Jennifer has been with Carolina Claims Services since our company opened. Jennifer is responsible for all aspects of bookkeeping as well assisting our adjusters in other areas of administration.