About Us

Independent Multi-line Insurance Services Provider

Carolina Claims Service, Inc. is an independent multi-line insurance services provider, which was founded in January 1996.

The mission of Carolina Claims Service, Inc. is to provide quality claim service, which is technically correct, in a timely manner at reasonable rates. Carolina Claims Service, Inc. markets our services to insurance companies, managing general agents, municipalities, self-insureds, defense attorneys and third party administrators. We feel there is a need for an independent claims service with prior company experience, which understands customer obsession, quality, loss expense control and severity control. Our staff knows how to deliver prompt, technically correct insurance services at reasonable rates.

We understand the importance to our clients of controlling allocated loss adjustment expenses. We know it is important to our clients to control loss severity and we control this by utilizing proactive claims management on all claims and assignments we handle.

Our staff has the experience to handle all of your claims needs. Our entire staff has extensive experience on the insurance company side of the claims business. With the members of our staff averaging over 20 years experience in the insurance industry, our staff is well trained in the handling of property and casualty claims.

With offices in Columbia and Greenville, we cover the entire State of South Carolina, western North Carolina and the bordering counties of Georgia including Augusta. All adjusters have defined territories and our centralized dispatch system allows us to respond to our client's needs swiftly, thus eliminating unnecessary contact problems with insureds and claimants. In addition, our state of the art computer equipment, telephone system and digital Dictaphone system give our adjusters all the tools they need to handle the claims correctly and efficiently.

Meet Our Team

Adjusters and Territories

Glynn Goforth

President/Adjuster Columbia SC Office

Glynn handles property claims from our Columbia office throughout the State of South Carolina. Glynn has over thirty-five years experience in property claims. Our staff utilizes Glynn’s knowledge to assist them when handling claims. Glynn has extensive knowledge in handling all types of property claims including commercial and residential fire losses, large water claims, contents claims, Prior to joining Carolina Claims Service Glynn was South Carolina Staff Manager for Independent Fire Insurance Company. Glynn served our nation during the Vietnam War as a member of the US Air Force.

Ernest J. King

Partner/Large Loss Adjuster

Ernie, a partner in our company, serves as our large loss specialist annually handling numerous claims in excess of seven figures. Ernie handles complex claims throughout the state of South Carolina. Ernie now has over thirty years experience in property claims and utilizes both his extensive technical skills and his superior people skills, to deliver a quality product to our clients. Ernie is on the speed-dial of many of our clients’ phone systems, as they know he will deliver a quality product while treating our clients’ policyholders in a very professional manner. Prior to becoming a partner with Carolina Claims Service, Ernie was a staff adjuster with Independent Fire Insurance Co.

Leigh Kendall

Adjuster Columbia SC Office

Leigh handles property claims throughout the State of South Carolina. Leigh has over fifteen years experience in property and casualty claims. Leigh has developed a strong following with our clients who utilize her skills to handle property losses including commercial and residential fire losses, water losses, hail claims and task assignments. Prior to working with Carolina Claims Service, Leigh was employed by GAB Robins as an adjuster, having worked her way up from an administrative position. She now handles multi-line claims throughout South Carolina.

Chuck Young

Adjuster in Charge, Greenville and the Upstate of SC

Chuck is responsible for handling both property and casualty claims in the Upstate of South Carolina including the cities of Greenville, Spartanburg, Greenwood, Clemson, Anderson, and the surrounding areas. Chuck has over 20 years experience in the proper handling of claims. Chuck began his career as a liability adjuster with Gay & Taylor and was then trained extensively in the handling of property claims. His extensive knowledge gained while in the contracting arena will be of great benefit to our company. We are very pleased to have Chuck back on board.

Sean Valentini

Property Adjuster, Columbia SC Office

Sean joined Carolina Claims Service, Inc. during the summer of 2009 after graduating from The University of South Carolina. Sean has worked extensively with Ernie King and Glynn Goforth as a trainee, and is now handling property claims under their tutelage throughout the State of South Carolina. Sean brings a solid work ethic and has proven to be a fantastic addition to our staff. He understands the importance of providing a quality claims product and is very customer obsessed.

Liability Claims

Dominick Ciserano

Liability Claims Specialist all of South Carolina/Catastrophe Manager

Dominick handles complex liability claims throughout the State of South Carolina. Dominick has over thirty years experience in the proper handling of liability claims including complex mediations, serious bodily injury claims, transportation claims, cargo losses, employee dishonesty claims, and various task assignments. Dominick also serves as Catastrophe Manager for Carolina Claims Service, Inc. having managed numerous storms throughout the Southeast with very satisfactory results for our clients.

Dominick has a very dedicated group of clients who take advantage of his strong analytical and organizational skills. Our clients are comfortable in knowing that when an assignment is sent his way Dominick will provide a quality product, in a timely manner. Dominick was South Carolina Branch Manager for GAB Robins prior to joining Carolina Claims Service. He has also served as Manager for Gay & Taylor and as an adjuster with Crawford and Company.

Business Development

Scott Clayton

Partner/Director of Business Development

Scott, a partner in the firm, is responsible for business development for Carolina Claims Service, Inc. Scott has over 25 years experience in the field of business development. Scott is currently serving as Southeast Regional Vice-President of the National Association of Independent Adjusters. Scott has served on the Nominating Committee for the National Association of Independent Adjusters, as well as the Conference Site Selection Committee. He also has served on the Vision, and National Advisory Committees of the NAIIA. Scott is a Member of the South Carolina Claims Management Association, and is Past-President of the South Carolina Claims Association as well as Past-President of the Columbia Claims Association and is still very active in both associations.

Administrative Assistants

Melany Tripp

Property Adjuster, Columbia SC Office

Melany has been with Carolina Claims Service, Inc. since 1997. Melany is a valuable member of our team and understands the importance of her position in assisting our team of adjusters with their day to day claims handling. Melany is well versed in the utilization of all of the various software applications utilized by Carolina Claims Service, Inc. Melany is very customer obsessed and understands the importance of providing our clients with the top rate service they deserve.

Jennifer Mount

Administrative Assistant / Bookkeeper

Jennifer has been with Carolina Claims Service, Inc. since our company opened. Jennifer is responsible for all aspects of bookkeeping as well assisting our adjusters in other areas of administration.